Kathryn Hodgson

Kathryn Hodgson is the Practice Manager at Smalleys, where she plays a pivotal role in ensuring the smooth day-to-day operation of the office. With a strong focus on organisation and efficiency, Kathryn is dedicated to making sure that everyone at Smalleys can carry out their tasks effectively, which ultimately benefits both the staff and clients.

In her role, Kathryn provides essential support to the Reception team and oversees the overall functioning of the office. Her commitment to creating a well-organised and harmonious work environment allows the team to focus on delivering high-quality service to clients. Kathryn’s approach is driven by her natural ability to organise and her passion for helping people, always striving to find solutions to any challenges that arise.

Kathryn takes great pride in her work, particularly in the way she fosters a positive and supportive workplace. She believes that when staff feel safe, comfortable, and valued, it directly reflects in the quality of their work, leading to better outcomes for clients. Her genuine interest in staff wellbeing is a cornerstone of her management style, and it contributes significantly to the positive atmosphere at Smalleys.

One of Kathryn’s key beliefs is in the importance of the ‘human touch’ in client interactions. She ensures that the team at Smalleys provides simple, jargon-free explanations right from the first point of contact—whether over the phone or in appointments. This approach helps clients feel more comfortable and less anxious during what can often be a stressful time in their lives.
Outside of the office, Kathryn enjoys a variety of creative pursuits, including decorating, design, collage, and crochet. She stays active through dog walking, going to the gym, and keeping up with her children, ensuring she maintains a well-rounded and balanced lifestyle.

Kathryn Hodgson exemplifies the qualities of an exceptional Practice Manager: organised, supportive, and deeply committed to both staff and client wellbeing. Her contributions to Smalleys are invaluable, and her dedication to fostering a positive work environment makes her a key member of the team.