Frances Matthews

Conveyancing Secretary

Frances Matthews is a dedicated member of the conveyancing team at Smalleys, specialising in Post Completion. Known as Fran to her colleagues and clients, she plays a crucial role in ensuring that the final stages of property transactions are completed efficiently and accurately. While Fran’s primary focus is post-completion, her skills extend across all areas of conveyancing, making her a versatile and valuable asset to the team.

Fran supports all her team members within the conveyancing department, bringing her approachable and friendly nature to every task. She takes great pride in her thorough approach, always ensuring that clients receive the highest level of service. Her attention to detail helps to make the conveyancing process as smooth and stress-free as possible, providing clients with a personal and tailored experience.

What Fran loves most about her job is the opportunity to ensure clients have the best experience possible during what can often be a complex and overwhelming process. She is passionate about delivering a friendly and professional service, believing that the dedication and warmth of the team set Smalleys apart from the competition.

The highlight of Fran’s career has been the opportunity to learn the ins and outs of the conveyancing process, continuously expanding her knowledge and expertise. She finds great satisfaction in knowing that her work directly contributes to a positive client journey.

Outside of work, Fran enjoys spending time with her three daughters and husband. Fran enjoys socialising, going to the gym and walking her energetic sausage dog.

Frances Matthews exemplifies the qualities of a dedicated and conscientious legal professional. Her commitment to supporting her colleagues and delivering exceptional client service makes her an integral part of the conveyancing team at Smalleys.

Tried and Trusted

Check out our Google reviews

Helen B.
1 week ago
Friendly professional team. Only problem was online form completion. Thanks for help
Bracken H.
1 week ago
Recently bought our first home, Frances and Louise made the whole experience so much smoother. Very friendly and professional They kept us up to date with every step, communication was perfect. They answered every question(and there was a lot) quickly. Couldn’t recommend them more!
Bianca H.
1 week ago
Myself and my partner bought a house this week and we used Smalleys. Just some feedback below.. we were absolutely over the moon with the service that was provided from Louise and Francis. The ladies had the perfect blend of professional and friendly mannerisms towards us. We would recommend your firm to multiple friends and family who are going through the house buying process as Louise and Francis made it as easy as possible for us. We look forward to working with you again if we ever come to sell. Thank you so much.
Mike B.
1 week ago
We recently used Smalleys for the purchase of our first home, and I couldn’t be happier with the service we received, especially from Frances & Louise. The whole team was professional, friendly, and kept us updated throughout the entire process. Communication was excellent, and any questions or issues were dealt with quickly and efficiently, which made the whole experience feel straightforward and stress-free. Everything went smoothly from start to finish, and I genuinely couldn’t recommend them more highly. Thank you for making what can be a daunting process such a positive experience!
john P.
2 weeks ago
Really good at what they do, very professional. Would have been nice to receive regular updates though, even if the update is "there is no update"
Ariel
2 weeks ago
I was well supported with my completing my single will. My experience with my solicitor Marcia and the team was positive. She answered all my questions in a timely manner and gave me advise on areas of my will that I had not considered before. Very helpful. Thank you.

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